In engaging with this website and with Josie Lacy Roberts you are agreeing to these terms and conditions.

Refunds, rescheduling, cancellation and lateness policy:

In purchasing sessions you understand and agree with the following:

*There are no refunds on purchases of single sessions or packages of sessions unless extreme extenuating circumstances arise. Sessions are transferable to someone else. Please email josielacyroberts@proton.me to arrange the exchange.

*Rescheduling must be done prior to 24 hours before the appointment time.

*Josie Lacy Roberts will wait for 15 minutes while trying to contact client by phone before it is noted client has not shown up for session. After 15 minutes the client will be considered a “no-show.”

Privacy policy:

Client names or contact information are never shared with anyone. All matters disclosed by email, phone, or in session will remain private. This is a sacred promise.

The extremely rare exception is if what is disclosed gives Josie Lacy Roberts reasonable concern that the client is an imminent danger to themselves or others or if the client is reporting abuse of a child or elder. Before breaking confidentiality she would make every effort to first receive permission from the client to seek outside help.

By purchasing sessions or contacting Josie Lacy Roberts you, the client, are stating understanding and agreement with this privacy policy as outlined above.

In purchasing sessions you agree to the following:

*You will not drive, operate heavy machinery or do anything that needs focus while in a session or when listening to replays.

*Although she does everything to mitigate discomfort, physical and emotional detox can occur during and after sessions. Healing can shift the physical, emotional, mental, and spiritual bodies, and Josie Lacy Roberts cannot control for all experiences when shifts towards healing occur. Please contact Josie Lacy Roberts if you experience bothersome symptoms.

*Although we are addressing issues that you seek healing for, and they might be medical or psychological in nature, Josie Lacy Roberts is not a licensed therapist or doctor and sessions with her are not a substitution for psychotherapy or medical care. Please see longer disclaimer below.

Disclaimer:

In engaging with content on this website, marketing, social media content, group or 1:1 healing sessions or emailing or phone calls with Josie Lacy Roberts you are agreeing to the following:

I understand and agree Josie Lacy Roberts offers energy healing services complementary to allopathic medicine but these services are not a substitute for medical diagnosis and treatment. I agree and understand sessions with Josie Lacy Roberts is NEVER to be used as a substitute of, or to delay use of, or replace the use of medical treatment, psychiatric care, psychotherapy or substance abuse counseling by licensed professionals.

Sessions are usually well tolerated and can be highly effective, but I understand there may be individuals incompatible with this modality.

Although Josie Lacy Roberts is a licensed registered nurse, I understand and agree content on this website, social media content, group sessions or 1:1 sessions or phone calls or emails with Josie Lacy Roberts do not constitute a nurse-patient relationship as she is not practicing the nursing profession when speaking about or performing healing sessions.

I understand Josie Lacy Roberts does not give nursing or medical advice or diagnose, treat, prevent, prescribe medicine (or supplements) for or claim to cure any medical or psychological conditions. If I believe I have a condition(s) that warrant the expertise of a Medical Doctor or Psychiatrist or help from other licensed provider such as at a drug rehab facility Josie Lacy Roberts strongly encourages me to seek their services.

I understand and agree I take full responsibility for my own well being and health before, during and after sessions, and in all the decisions I make before, during and after sessions with Josie Lacy Roberts. I agree and understand no outcome from participating in sessions or groups can be guaranteed. I agree and understand Josie Lacy Roberts is not liable for any outcomes, consequences or interpretations that arise from sessions.

Thank you.